Privacy Policy

At California Coast Truck Repair (“CCTR,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, company/fleet name, and other details you provide when contacting us or booking a service.
Service Information: Vehicle details, service history, and any files or images you upload.
Website Usage Data: Non-personal information such as IP address, browser type, and pages visited, collected through cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide customer support
Schedule and manage service appointments
Process payments and send invoices
Improve our website and services
Send important updates, promotions, or service reminders (you can opt-out at any time)

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only with:

Service providers and vendors who help us operate our business (e.g., payment processors, hosting services)
Legal authorities if required by law or to protect our rights and safety

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure.

5. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections or updates to your information
Request deletion of your information, subject to legal and operational requirements

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience and analyze site performance. You can disable cookies in your browser settings, but some features may not function properly.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us